We had a pool installed by Factory Pools last November. Initially not knowing anything about owning a pool, they guys at Factory Pools made us feel comfortable that pool ownership was not quite so scary. They took us through all the options and answered in layman’s terms all of our ‘quite strange’ questions.
We believe to this day that we got the best possible deal with our new ‘heated’ pool. It was made clear at the time that they would beat any comparable price by $1000, but we did not find a cheaper option. The allowed us to remove standard inclusions that we not necessary to offset the cost of the heater. The pools are made locally, in Forrestdale, and if you like, you can even view your pool being made.
Installation day went well, the pool area was marked out ready for the dig and the options for the siting of the pool equipment was discussed. We even on the day decided to relocate the pool controls and equipment to a better spot away from our garden, this was not an issue. The dig took about 3 hours and the pool was in the ground by mid-afternoon, amazing work. We are so pleased with the finished product, it has been a lifesaver with the kids during Covid lockdown.
We opted for a mineral water option with a cartridge filter. Much of the advice that we received at the time from pool shops was to go for a sand filter. Looking at the options in the Factory Pools showroom, the cartridge option seemed to be more slimline and would fit better in the location we wanted. Both options were available at no additional cost.
Being a complete novice, I have been amazed how little upkeep the pool has needed. I am still glad that we choose the cartridge filter, yes it does require a good clean with a hose, but it isn’t difficult. The mineral water does seem much softer on the skin for the kids and doesn’t hurt your eyes underwater.
We have certainly had much use out of the pool this summer and would certainly recommend Factory Pools to friends. There were no delays, people turned up on time, on the says specified, they were polite, worked hard and had the pool up and running, and cleaned within days. It’s now a winters evening and I am sat typing this review whilst looking at the pool lit up at night thinking, how lucky we are.
